terms and Conditions
Online Shopping
When placing an order on our website, please acknowledge the following terms and conditions.
- If you are under the age of sixteen, please do not create an account on this website or submit your information to us.
- You need to ensure that the delivery address you provide is true, accurate, and contains complete order information. Please remember that our website is not obligated to provide you with inaccurate information.
- The customer service of this website tries its best to ensure that all products displayed on the website are in stock or the product information in the advertisement is accurate.
- Please allow slight differences between the images displayed online and the item you receive from different angles (such as lighting factors when taking the photo).
Cancellation of order
- If you insist on changing or canceling the order, please contact our website within 6hours after placing the order. If you exceed this time, we have already shipped the goods.
- If the goods have been shipped, customers can apply for return and refund within 7 days of receiving the goods.
Returns and Refunds
- Please contact our support team via email or online chat to obtain the correct return address. We are not responsible for addresses other than those specified by us.
- Items returned must be new and unused, with original tags (if any) and all documentation to ensure a full refund. “New and unused” means the item has no scratches or marks. We do not accept returns on any merchandise that has been cut or altered in any way.
- You must pay all return costs. Please try to send your return via a tracked service as we are not responsible for lost returns.
- We will refund you within 3 days after receiving the returned product.